For independent and boutique hotels of 20–80 rooms: an AI receptionist that answers every call and WhatsApp — during check-in rush, at midnight, on festival weekends — quotes your real tariffs, and books directly.
“What’s your rate for this weekend?” She quotes the right seasonal tariff, suggests the right room, and books it — with a WhatsApp confirmation before the call ends.
When the desk is handling arrivals, overflow calls forward to her instead of ringing out. Your staff see a summary of every call she took.
The 11 pm “do you have a room tomorrow?” call becomes a booking, not a voicemail. She works every hour you don’t.
Yes — she’s trained on your full rate card: seasons, room types, meal plans, extra-bed charges, corporate rates. When rates change, one message to us updates her the same day.
She holds your published rates politely and offers value instead of discounts. Anyone who insists on negotiating is transferred to your manager — with context.
She captures the requirement — dates, rooms, occasion, budget — and hands it to your sales contact within minutes as a structured WhatsApp summary.
At launch she books into a shared calendar synced with your desk. Connectors for eZee, Hotelogix, StayFlexi and Cloudbeds follow for live availability.
Set forwarding to ‘when busy’ — your desk answers first, and she catches only the overflow that would have rung out.
About 7 days from your completed questionnaire: tariffs, rooms, policies, transfer numbers. We train, test with you, then switch forwarding on.