Evolve 40x
For resorts where one phone line serves rooms, the restaurant, the spa and activities: an AI receptionist that answers instantly, routes by department, and books packages end to end.
“What does your weekend package include?” She explains inclusions, quotes per-couple pricing, checks dates and books — one call, zero transfers.
Dinner reservation? Spa slot? Kayaking time? She knows which calendar each lives in and books the right one — or transfers to the right colleague with context.
She captures the occasion, suggests your celebration add-ons, and flags the booking so your team can prepare the surprise.
Yes — rooms, dining, spa, events and activities each have their own knowledge and booking flow. She identifies intent in the first sentence and follows the right script.
She books against per-slot capacity you define — when kayaking is full at 10, she offers 2 pm instead of overbooking.
She quotes only the packages and prices you’ve approved. Seasonal changes are one message to us; she’s updated the same day.
Gently — she suggests one relevant add-on (spa with a stay, dinner with an anniversary) and never pushes after a no.
Complaints, refunds and anything outside her training go to your duty manager — who picks up already knowing who’s calling and why.
About 7 days from your questionnaire covering rooms, dining, spa and activities. We train, test with your team, then go live.